|Are Party Bag Worlds products safe?|
|Party Bag World takes care to ensure our toys comply with EC Toy Safety regulations and where appropriate carry the CE mark. Unless specified, our products are not suitable for under 3s due to the risk of small parts causing choking. We ask that customers take care to ensure the party products, party bags and candy cones they order are appropriate for the age of the child they are for and are used in the way they are intended, with care, and always under adult supervision.|
If a product is issued with a safety or warning label, or ingredients, please do not remove this prior to handing out your Party Bag World purchase.
Please see our Terms & Conditions for further information on safety and our Ingredients & Allergens for a list of our confectionery items and their ingredients.
|Can i find out the Ingredients and Allergen Information for Party Bag World products?|
|Yes you can. We have listed our most popular products in this document Ingredients & Allergens customers should be able to find the ingredients for the product they are considering purchasing in this document. However, as occasionally items may be replaced with alternative products if stock is particularly low, if any of these ingredients listed are cause for concern please Contact Us to discuss your requirements before placing your order.|
|Do you deliver outside of the UK?|
We do, but there are higher costs to delivery, it does vary by item, so when it comes to check out be sure you say you want to send this international.
|Do you have a Minimum Order?|
|No, there’s no minimum order, and if your order is for less than 50 empty party bags, candy cones or sweet bags then standard delivery is just £2.50!|
|Does Party Bag World have a refund policy?|
|Yes, and it’s a no quibbles returns policy as we like our customers to feel confident when placing their order and happy with their purchase!|
Please notify us within 7 days of receiving your order should you wish to return any item/s. Party Bag World will refund any item/s received within 14 days in its original and undamaged packaging. Postage is not refundable and we advise customers to obtain proof of postage as Party Bag World cannot be held responsible for any damages or loss which occurs to products being returned whilst in transit. Valid refunds will be paid within 3 days of receiving the returned item/s via the same method of payment as when the order was placed.
|Does Party Bag World offer any discounts or offers?|
|Free delivery is available on orders over £60; to keep up to date on latest offers and discount codes we recommend signing up for our newsletter or Liking our Facebook page – https://www.facebook.com/PartyBagWorld.|
|Does Party Bag World offer Trade and Wholesale pricing?|
|Yes we do, many play centres, children’s entertainers, hotels and restaurants benefit from our excellent wholesale prices. Please visit our Wholesale Category for further details or Contact Us if there are any other products you would like to receive a Wholesale price for.|
|How can i pay for my purchase from Party Bag World?|
|Secure online payment can be made using PayPal or Visa debit or credit card, Mastercard and Maestro card (for which we use Sage Pay to collect and process transaction information. Please view Sage Pay’s security policy at http://www.sagepay.com/security_policy for further details).|
Alternatively payment can be made by cheque to Love Partying Limited, but please note goods will not be despatched until the cheque is cleared, which can take up to 5 days after receipt.
|How will my order be packaged?|
|Unless we state otherwise on the listing, our pre-filled party bags, party cones, candy cones and sweet bags will arrive filled with their toys and / or sweets ready to hand out at your party. The candy cones and sweet bags will be sealed to retain freshness but the party bags will be unsealed ready to add some cake if you wish! Other orders, including those from our Build Your Own Party Bag section, will be packaged individually ready for you to create your children’s party bag on receipt.|
The top of sweet bags and candy cones may be folded down at the seal so they are securely stored in their packaging for customers to unfold and fan out the top when unpacking or handing out.
Please note that pre filled candy cones and sweet bags are packed to order to ensure maximum freshness. We advise customers to keep such items stored at an appropriate temperature to maintain freshness ready for the occasion for which they are being used.
|What are the benefits of signing up for an account?|
|Party Bag World wants to make its customers’ shopping experience as easy as possible, therefore we do not make it compulsory to register with us to make your purchase. However if you do register, then if you opt in, you will automatically receive our Newsletter with latest products, special offers and news from Party Bag World. Your delivery details will be retained so you do not have to enter them again when placing your next order, and you can view your account to see past orders.|
|Will i receive what i ordered?|
|In the rare event that a product has low stock, Party Bag World will contact the customer immediately to offer a similar alternative product, or advise of a new delivery date in order for the original product to be restocked. This is not a frequent occurrence as we always strive to ensure the products listed on our site are available. The customer is under no obligation to accept this offer and may receive a full refund if they wish.|
Please note that some items may not be exactly as the photo, for example a different colour or design Alice band, purse, eraser or pen, or the Party Bag World activity sheet may be different activity to that shown in the image (generally either a word search, colouring in sheet, maze or joke sheet). If the colour or style of the product is important please just us know when checking out and we will always try to accommodate these requests.
All sizes and weights where provided are approximate.
|Party Bag World will not pass on any personal customer information or contact details to third parties. Should you receive a newsletter from us updating you on new products or special offers, there will be an unsubscribe option for you to choose or please feel free to contact us to let us know you no longer wish to receive this information.|
|What currency can i pay in?|
|All Party Bag World prices are in British Pound Sterling.|
|What are your delivery options?|
|Please contact us for an individual quote for deliveries to Northern & Southern Ireland, Highlands, Channel Islands, Isle of Wight and Isle of Man or if you require your item to be delivered on a Saturday.|
We do recommend using a trackable option for added security and strongly advise customers read our Delivery Information page before choosing their preferred method. Most items are dispatched same day or next day, with the exceptions being wholesale, personalised and cookie bag orders which may have longer dispatch times; please see relevant category or Delivery Information for further details on these items.